Terms and Conditions

These Terms & Conditions govern your use of the Alpha Skins website and your purchase of our products. By accessing our website or placing an order, you agree to these terms.

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1. About Us

Alpha Skins
Currumbin Waters QLD 4223
Australia
Email: sales@alphaskins.com.au

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2. Use of the Website

You agree not to misuse our website or interfere with its security, functionality, or operation. All content, images, logos, and product descriptions remain the intellectual property of Alpha Skins and may not be copied without permission.

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3. Orders & Availability

• All orders are subject to acceptance and stock availability.
• Prices are listed in AUD and may change without notice.
• You must provide accurate personal and delivery information when placing an order.

We reserve the right to cancel an order if information is incomplete, suspicious, or if a product becomes unavailable. If we cancel your order, you will be refunded in full.

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4. Pricing & Payments

Prices shown on the website are in Australian Dollars (AUD). Payments are processed securely through Shopify Payments, PayPal, Apple Pay, or other supported gateways.

We do not store or have access to your credit card details.

Promotional pricing and discounts apply only during the advertised period and cannot be applied retroactively.

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5. Shipping

Shipping timeframes, pricing, and delivery information are outlined in our Shipping Policy.

Once an order is handed to Australia Post, responsibility for delays or transit issues transfers to the customer as allowed under the Australian Consumer Law (ACL).

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6. Returns, Refunds & Exchanges

Our Refunds, Returns & Exchanges Policy complies with the Australian Consumer Law (ACL) and covers:

• Faulty or defective items
• No change-of-mind returns
• Goodwill size exchange (one time only)
• Sale-event and price-adjustment rules

For full details, see our Refunds & Returns Policy.

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7. Product Information

We aim to provide accurate descriptions, sizing information, and imagery. Colours may appear differently depending on screen settings.

As our shin guards are worn close to the skin during sport, customers should review sizing information carefully before purchasing.

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8. Limitation of Liability

To the fullest extent permitted by law, Alpha Skins is not liable for:

• delays caused by third-party delivery carriers
• allergic reactions, incorrect sizing choices, or improper product use
• loss or damage resulting from misuse of the website

Nothing in these terms limits your rights under the Australian Consumer Law (ACL).

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9. Intellectual Property

All website content — including images of products, logos, text, and designs — belongs to Alpha Skins. Unauthorised use, reproduction, or distribution is strictly prohibited.

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10. Privacy

Your privacy is important to us. Personal information is handled according to our Privacy Policy.

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11. Changes to These Terms

We may update these Terms & Conditions at any time. The latest version will always be available on this page.

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12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:
Email: sales@alphaskins.com.au
Address: Currumbin Waters QLD 4223, Australia